Some information to help you make the most of your day
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Have a safe and enjoyable family outing
We want to ensure all our guests are comfortable and enjoy everything Ginza has to offer. Please remember:
- Ginza is often very busy, please be aware of small children and strollers (strollers can be parked in front of the stage area during shows).
- Be aware of the sun and heat and remember to drink plenty of fluids. If its too hot outside, visit the cultural exhibits or our chapel inside the air-conditioned temple.
- There is no smoking allowed anywhere within the Ginza grounds or temple building. Smokers are asked to step outside of either gate to smoke.
- For those consuming alcoholic beverages, please do so responsibly.
- Photography is allowed but courtesy to other guests and performers is requested. Drone photography is prohibited.
- We have a nurse and safety personnel on duty, if you need assistance ask at either gate or at the stage area.
Find out where everything is located with the Ginza Event Map.
The majority of Ginza events and attractions including the stage program, the Waza, dining, shopping and other exhibits, takes place outside on the Temple grounds. The grounds are flat with no steps or curbs so wheelchairs can navigate freely. All access to the Temple building, including wheelchair, is through the West door at the Menonomee entrance – see Event Map.
- The Chapel (which is open for viewing) has elevator access. Inside the entrance follow the sign to the elevator.
- To access the lower level (cultural exhibits and women’s restrooms) there is a wheelchair lift immediately inside the entrance.
- There is a handicap accessible washroom to the right as you enter the Temple building.
We use a “food ticket” system where visitors purchase tickets that can be exchanged for food and beverage items. Each ticket has a $1.00 value and are sold in sheets of 10 tickets. To plan ahead, visit our Dining page which describes each menu item and the number of tickets required. Here are a few hints to avoid the long lines for buying food tickets:
- Buy your tickets as soon as you arrive – Long lines for food tickets form during show intermissions close to the lunch or dinner hours. Buying your tickets early can help you avoid the ‘rush’ during those times.
- Know how many tickets you want before you reach the cashier – purchasing tickets goes much faster if you know how many tickets you want ahead of time. Use this handy Food Ticket Calculator to estimate how many tickets you may wish to buy. For fastest service, buy full sheets of 10 tickets for $10.
- During busy times look for our ‘extra’ ticket sellers – when needed we place additional Ginza staff just outside of the Food Ticket booth.
Credit Card purchases are accepted at the entry Gates, Food Ticket booth, the Shop MBT booth, and for purchases from the Waza. Other booth vendors are independent merchants so it is advisable to check with them directly.
There are portable toilets located outside near the South gate. There are additional women’s washrooms located inside the temple, along with a handicap accessible facility (enter the temple through the West door at the Menomonee Street entrance) – please note: the accessible facility has a baby-changing station.
First Aid and Safety Personnel
There is a nurse and safety personnel on duty. If assistance is needed, ask any of the Ginza staff at either entrance Gate or the Stage.
Cultural Displays and Chapel
Our cultural exhibits, Bonsai (miniature trees) and Ikebana (flower arrangement), are on display in the lower level of the temple. Guests can tour the Chapel where members will be present to answer questions about Shin Buddhism. During intermissions in the stage program, our resident minister will give brief talks about Buddhism. To see the Cultural Displays or tour the Chapel, enter the Temple through the West door at the Menomonee Street entrance.
All merchants are located outside along our shopping concourse to give our visitors a ‘one-stop’ shopping experience. There you’ll find The Waza as well as a variety of other merchants selling their hand-made crafts.
Getting to Ginza (and parking)
We’ve set up a page to provide you with directions for getting to Ginza – visit our Directions to Ginza page which outlines a few public transit options as well as pointing you to some parking resources.